Track My Order

Track Your Order

Stay updated on your wearable tech delivery! Here's how to track your infiDS order.

How to Track Your Order

Step 1: Check Your Email
Once your order ships, you'll receive a shipping confirmation email with your tracking number.

Step 2: Use Your Tracking Number
Click the tracking link in your email or enter your tracking number on the carrier's website.

Step 3: Monitor Your Delivery
Track your package in real-time and see the estimated delivery date.

Shipping Carriers

We work with trusted shipping partners to ensure your order arrives safely:
• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days

Order Status Meanings

• Processing: We're preparing your order for shipment
• Shipped: Your order is on its way!
• Out for Delivery: Your package will arrive today
• Delivered: Your order has been delivered

Haven't Received Your Tracking Number?

Orders are typically processed within 1-2 business days. If you haven't received a tracking number within 2 business days of placing your order, please contact us at support@infids.com with your order number.

Delivery Issues?

If your tracking shows delivered but you haven't received your package:
• Check with neighbors or building management
• Look around your delivery location
• Contact the carrier directly
• Email us at support@infids.com and we'll help resolve the issue

Need Help?

Our support team is here to assist with any shipping or tracking questions. Contact us at support@infids.com with your order number.